Please use the form below to request a product return. Once we have received the information requested below we will examine your request. Returns are only accepted within 30 days of the date of our delivery advice note.
There is a 30% re-handling charge on all returns. Non stock items that have been specially ordered are not eligible for return.
All items must be returned in an unused condition and in the original packaging. Carriage costs to return items must be paid by the customer.
Alexander Brown Plumbing Fittings Specialists Ltd. reserve the right to refuse return requests if the above terms are not met or if the fittings are returned in a used or damaged condition.